Refunds & Exchanges

Refunds & Exchanges Policy - Deal Source Online

Welcome to Deal Source Online! We want to ensure you have a satisfying shopping experience. Please take a moment to familiarize yourself with our Refunds & Exchanges Policy.

30-Day Return Policy:

• We offer a 30-day return policy from the date of delivery.
• To be eligible for a return, items must be unused, in the same condition as received, and in the original packaging.

Refund Process:

1. Initiate Return: Contact our customer support team at support@dealsourceonline.com to initiate the return process. Please provide your order number and details of the item you wish to return.
2. Return Authorization: Once your return is approved, you will receive a Return Authorization (RA) number and instructions on where to send the item.
3. Ship the Item: Pack the item securely and include the RA number on the package. Ship the item to the provided address.
4. Inspection and Refund: Upon receiving the returned item, we will inspect it for eligibility. Once approved, we will initiate the refund to your original payment method.

Return Eligibility:

• Items must be in new, unused condition with all original tags and packaging.
• Personalized and customized items are non-returnable.
• Returns must be received within 30 days of the delivery date.

Exchanges:

• If you received a defective or damaged item, we will replace it. Contact dealsourceonline@gmail.com with details and images of the damaged item to initiate an exchange.

Return Shipping:

• Customers are responsible for return shipping costs unless the return is due to an error on our part.
• We recommend using a trackable shipping service for return shipments.

Refund Timeline:

• Refunds are processed within 5-7 business days of receiving the returned item.
• The timing of the actual refund to your account may vary based on your payment method and banking institution.

Contact Us:

• For any questions or concerns regarding our Refunds & Exchanges Policy, please contact our customer support team at dealsourceonline@gmail.com.

Thank you for choosing Deal Source Online. We appreciate your business!